Terms & Conditions

for the online shop at https://ronnyjantzen.de/shop/

by

Ronny Jantzen

Kölnische Straße 145

34119 Kassel

Telephone: +491749560993

Email: info@ronnyjantzen.de

(hereinafter: Supplier)

for the sale of products to consumers

(hereinafter: Customers)

Scope of Application

The sale of the Provider’s products, which are offered via the online shop at the URL stated above, is governed exclusively by the following General Terms and Conditions (GTC) in the version valid at the time the contract is concluded.

These GTC apply exclusively. Any terms and conditions of the customer that deviate from these GTC shall not apply, unless the Supplier and the customer have expressly agreed otherwise.

Unless otherwise agreed, these GTC also apply to the following contracts:

Provision of digital content

Definition, scope

A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are not predominantly attributable to a commercial or self-employed professional activity.

The subject matter of the contract is – depending on the provider’s product description – the one-off delivery of goods and/or digital content.

Conclusion of the Contract

The offers on the Provider’s website constitute a non-binding invitation to the Customer to order products (goods/digital content). By submitting the order (clicking the ‘Order now’ button) on the Provider’s website, the Customer makes a binding offer to conclude a contract.

Confirmation of receipt of the order follows immediately after the order is submitted and does not, in principle, constitute acceptance of the contract. The provider may declare acceptance within five days by sending a written order confirmation or an order confirmation in text form (fax or email), in which case receipt of the order confirmation by the customer is decisive, or by the provider delivering the ordered goods, in which case receipt of the goods by the customer is decisive, or by the provider requesting payment from the customer after the order has been placed. If several of the aforementioned alternatives apply, the contract is concluded at the time when one of the aforementioned alternatives occurs first. If the supplier does not declare acceptance within the aforementioned period, this shall be deemed a rejection, with the consequence that the customer is no longer bound by their declaration of intent.

In the case of the sale of digital content that is not delivered on a physical data carrier, the contract is deemed accepted without a prior confirmation email, contrary to the previous paragraph. The Provider may declare acceptance within five days by sending a written order confirmation or an order confirmation in text form (fax or email), in which case the date of receipt of the order confirmation by the Customer shall be decisive, or by enabling the Customer to download the digital content, or by requesting payment from the Customer after the order has been placed. If several of the aforementioned alternatives apply, the contract is concluded at the time when one of the aforementioned alternatives occurs first. If the Provider does not declare acceptance within the aforementioned period, this shall be deemed a rejection, with the consequence that the Customer is no longer bound by their declaration of intent.

When a customer submits an offer via the provider’s online order form, the provider saves the contract text and sends it to the customer in writing (e.g. by email, fax or post), together with these General Terms and Conditions, once the order has been submitted.

Before submitting a binding order via the provider’s online order form, the customer may correct their entries at any time using the standard keyboard and mouse functions. Furthermore, all entries are displayed once more in a confirmation window before the binding submission of the order and may also be corrected there using the standard keyboard and mouse functions.

The contract may be concluded in German or English.

Special provisions for the sale of digital content

For the purposes of these Terms and Conditions, ‘digital content’ refers to data created and made available in digital form.

The subject matter of the contract for the provision of digital content is the granting of a simple right of use to the digital content, unrestricted in terms of time and location. The customer is not entitled to reproduce the digital content provided, either physically or electronically, and/or to transfer copies to third parties. Unless otherwise agreed, the digital content is provided exclusively for private use, meaning that commercial exploitation is prohibited without express authorisation. The transfer of rights of use shall only take place upon full payment of the contractually agreed remuneration. If the provider makes the digital content available to the customer prior to this point in time, this shall not be regarded as an implied transfer of rights of use.

Special terms and conditions for the processing of goods in accordance with the customer’s specific instructions

If, according to the terms of the contract, the Supplier is obliged not only to deliver the goods but also to process them in accordance with specific customer specifications, the Customer must provide the Supplier with all content required for processing, such as texts, images or graphics, in the specified file formats, formatting, image and file sizes, and grant the Supplier the necessary rights of use. The customer is solely responsible for the procurement of and acquisition of rights to this content. The customer declares and assumes responsibility for the fact that they possess the right to use the content provided. In particular, they shall ensure that no third-party rights are infringed, in particular copyright, trade mark and personality rights.

The Customer shall indemnify the Provider against any claims that third parties may bring against the Provider in connection with an infringement of their rights arising from the Provider’s use of the Customer’s content in accordance with the contract. The Customer shall also bear the necessary costs of legal defence, including all court and legal fees at the statutory rate. This shall not apply if the Customer is not responsible for the infringement. In the event of a claim by a third party, the Customer is obliged to provide the Provider immediately, truthfully and in full with all information necessary for the examination of the claims and for a defence.

The Provider reserves the right to refuse processing orders if the content provided by the Customer for this purpose contravenes statutory or regulatory prohibitions or is contrary to public decency. This applies in particular to the provision of content that is anti-constitutional, racist, discriminatory, offensive, harmful to minors and/or glorifies violence.

Payment

The prices listed on the Provider’s website at the time of ordering apply. All prices include statutory VAT and exclude the shipping costs specified.

The payment methods listed on the Provider’s website are available.

If the customer defaults on payment, the provider is entitled to charge consumers default interest at a rate of five percentage points above the base rate of the European Central Bank. In the event that the provider claims further damages for default, the customer has the opportunity to prove that the claimed damages for default have not been incurred at all or have been incurred to a lesser extent.

Delivery

Delivery times can be found on the supplier’s website. The supplier will indicate any deviating delivery times on the relevant product page. The start of the delivery period specified by the supplier is subject to the customer fulfilling their obligations in a timely and proper manner, in particular by providing the correct delivery address when placing the order.

If goods are delivered by a haulage contractor, delivery shall be made – unless otherwise agreed – ‘kerbside’, i.e. to the nearest public kerb to the delivery address.

If the Supplier makes the goods available for collection free of charge, the Customer may collect the ordered goods during the business hours specified by the Supplier at the address provided by the Supplier.

Where the customer is a consumer, the risk of accidental loss or accidental deterioration of the goods sold generally passes to the customer only upon handover of the goods to the customer or to a person authorised to receive them. Notwithstanding this, the risk of accidental loss or accidental deterioration of the goods sold passes to the customer, even in the case of consumers, as soon as the supplier has handed the goods over to the forwarding agent, the carrier or any other natural or legal person designated to carry out the shipment, if the customer has independently commissioned the forwarding agent, the carrier or any other natural or legal person designated to carry out the shipment.

Digital content is made available to the customer as follows:

by download

Warranty

The statutory liability for defects applies. Notwithstanding this, the following applies to contracts for the supply of goods:

Where the customer acts as a consumer, the following applies to contracts for the supply of second-hand goods, subject to the restriction set out in the following paragraph: The limitation period for claims for defects is one year from delivery of the goods, provided this has been expressly and separately agreed between the parties in the contract and the customer has been specifically informed of the shortened limitation period prior to submitting their declaration of contract.

The limitations of liability and shortened time limits set out above do not apply

to the customer’s claims for damages and reimbursement of expenses

in the event that the supplier has fraudulently concealed the defect

to goods which have been used in accordance with their normal purpose for a building and have caused its defectiveness

to any existing obligation on the part of the Supplier to provide updates for digital products

If the Customer is acting as a consumer, they are required to make a complaint to the delivery agent regarding goods delivered with obvious transport damage and to inform the Supplier thereof. Failure by the Customer to do so shall have no effect whatsoever on their statutory or contractual claims for defects.

Liability

The Provider shall be liable to the Customer for all contractual, quasi-contractual and statutory claims, including tortious claims, for compensation for damages and expenses as follows:

The Provider shall be liable without limitation on any legal grounds in cases of intent or gross negligence, in cases of intentional or negligent injury to life, limb or health, on the basis of a guarantee, unless otherwise stipulated in this regard, or on the basis of mandatory liability such as under the Product Liability Act.
If the Provider negligently breaches a material contractual obligation, liability shall be limited to the foreseeable damage typical for this type of contract, unless unlimited liability applies in accordance with the preceding paragraph. Essential contractual obligations are obligations which the contract imposes on the Provider, by virtue of its content, for the fulfilment of the purpose of the contract; the fulfilment of which is essential for the proper performance of the contract and on the observance of which the Customer may regularly rely.

In all other respects, the Provider’s liability is excluded.

The above liability provisions also apply with regard to the Provider’s liability for its vicarious agents and legal representatives.

The customer shall indemnify the provider against any claims by third parties – including the costs of legal defence up to the statutory limit – which are asserted against the provider on the basis of unlawful or breach-of-contract actions by the customer.

Cancellation

Consumers are generally entitled to a right of cancellation. Further information on the right of cancellation can be found in the cancellation policy (https://ronnyjantzen.de/widerrufsbelehrung/).

Information on online dispute resolution / consumer mediation

The European Commission provides an online dispute resolution platform via the following link: https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court resolution of disputes arising from online sales or service contracts involving a consumer. The provider is neither willing nor obliged to participate in consumer dispute resolution proceedings under the VSBG.

Final provisions

The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If the customer is a trader, a legal entity under public law or a special fund under public law, the court at the provider’s registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer is not domiciled within the European Union. The provider’s registered office is set out in the heading of these General Terms and Conditions.

Should any provision of this contract be or become invalid or unenforceable, the remaining provisions of this contract shall remain unaffected.

Date: 2026